A Concierge That Never Clocks Out — Delight Guests Around the Clock
From pre-arrival FAQs to in-stay recommendations, your AI avatar delivers five-star service at every touchpoint.
What Minimoes does for you
Pre-arrival guest briefing
The avatar answers check-in times, parking, amenities, and local tips — reducing front-desk pressure from day one.
In-stay upsell on autopilot
Recommend spa packages, restaurant bookings, and room upgrades at the right moment — increasing revenue per guest.
Multilingual support
Serve international guests in their language without hiring additional multilingual staff.
Common challenges — solved
Front desk handles hundreds of identical questions daily
The avatar absorbs the FAQ load so your team can focus on the moments that matter.
Upsell opportunities are missed because staff are too busy
Automated, perfectly timed upsell conversations drive ancillary revenue 24/7.
International guests struggle with language barriers
The avatar adjusts to the guest's language — no extra staff, no miscommunication.
Frequently asked questions
- How can an AI avatar improve the guest experience at a hotel?
- A Minimoes avatar is available 24/7 to answer pre-arrival questions, provide local recommendations, explain hotel amenities, and handle service requests — reducing front-desk pressure and ensuring guests feel attended to at every hour, not just during staffed shifts.
- Can the AI avatar handle upselling for spa, dining, and room upgrades?
- Yes. The avatar is trained on your services and pricing, and can proactively surface upgrade and add-on opportunities at the right moment in the guest journey — increasing ancillary revenue without requiring staff intervention.
- Does the AI avatar support multiple languages for international guests?
- Minimoes avatars support communication in multiple languages. International guests can interact in their preferred language without requiring multilingual staff, improving satisfaction and reducing communication friction.
Give every guest a dedicated concierge
Deploy your hotel AI avatar in minutes — no IT team required.