Customer Service With a Face, Not a Queue.

, with a face your visitors remember

Most tools still look the same: a text box in the corner. Minimoes replaces it with a 3D AI mascot that speaks, listens and acts. The job does not change. It answers questions, qualifies interest and moves people to the next step. The experience does. Visitors notice a character that greets them by voice, and they are more willing to talk to it than to fill in a form. Under the hood, the mascot answers from your own content using retrieval-augmented generation. For each question, it looks up the most relevant part of your knowledge base and answers from it. When the answer is not there, it says so, offers a human, and logs the question so you can add it.

• runs 24/7, not just during business hours
• One mascot handles many conversations at once
• Every conversation is logged, with topics, sentiment and ratings
• Unanswered questions and contradictions in your content are flagged automatically
• Escalation to a human always includes the full transcript

What your mascot can do for

Beyond answering, the mascot acts. You decide which actions it can take and when. Each one triggers on what it detects in the conversation, so it behaves like a well-trained teammate rather than a script.

• Collect leads: name, email and phone when buying intent appears
• Suggested messages and custom buttons that appear at the right moment
• Booking: check availability, book and cancel with Calendly or Cal.com
• Shopify: browse products, track orders and check cart status
• Stripe: invoices, subscriptions and payment status inside the chat
• Escalation: tickets in Intercom, Zendesk, HubSpot, Salesforce, Jira, Zoho or Help Scout, and a live Salesforce handoff
• Slack alerts and custom webhooks (POST, GET or PATCH) triggered by intent

Measuring results

Every number that matters is in the dashboard: conversations started, leads captured, tickets opened, topics, sentiment and visitor ratings, with CSV export on Business. Start on the Free plan, compare against your current setup for a few weeks, and decide with your own data, not ours.

Go live in 5 steps

• Create a free account. No credit card, and paid plans come with a 14-day trial
• Design your mascot in the 3D studio: look, outfit, personality, and a preset or cloned voice
• Teach it your business: website pages, files, plain text, Q&A pairs or Notion
• Turn on the actions you need: lead capture, booking, Shopify, Stripe, Slack, escalation, webhooks
• Test it in the Playground, then paste one snippet (or use the WordPress plugin) to go live

Pricing

Minimoes has four plans. Free gives you 1 Twin and 50 AI credits per month to try it on a live site. Starter ($29/month) gives you 3 Twins, 460 credits, 3 projects, Activity and Analytics. Business ($149/month) gives you 10 Twins, 2,350 credits, unlimited projects, Actions and integrations, Notion and CSV export. Enterprise ($590/month) gives you unlimited Twins, 9,300 credits, Zendesk as a data source and full conversation export. One credit is one AI response. Annual billing gives you 2 months free, and every paid plan starts with a 14-day free trial.